Frequently Asked Questions

What does Fetch do best?

Fetch is built to be the simplest expense reporting tool you’ve ever used. From submitting expenses on our mobile apps to paying back team members, Fetch makes it impossibly easy. If you think that something could be easier, please let us know.

How do I get started?

Getting started with Fetch is extremely simple and you can start using it today. Start a 14-day free trial (no credit card required) and you’ll have access to all of our premium features, including the ability to pay employees back through the app. Setting up your team with Fetch is incredibly simple. Enter their email addresses while signing up and they’ll receive emails to download Fetch on their Android or iOS devices. Once you’re logged in to Fetch dashboard, we’ll walk you through a few tasks to complete the setup of your Fetch account.

You mean Fetch moves money?

Yes. Fetch is a one-stop shop for approving and paying employee expenses. An admin from your team can link your company’s bank account once and all future payments happen with one click.

Expenses are sensitive. Is Fetch safe?

Very. Fetch uses 256-bit encryption, which is the same method used by trusted online banking services. We partner with Dwolla, who handles our payment processing, which means we’re operating by the banking industry’s rigorous security standards.

Who gets the most out of Fetch?

At its core, Fetch is an expense reporting tool built for teams who have employees with out-of-pocket expenses. Small to medium sized businesses who add at least 2 users find making the switch saves them hours each week. Teams with members who travel love Fetch and the time it saves them while they’re out doing their thing. We work well across all industries and are focused on ease of use.

What does it cost?

For teams, Fetch is $9.95 per user per month. A user is an employee who is submitting expenses. Fetch admins who approve and pay expenses have free access to our web app, and don’t count toward your monthly bill, unless they are submitting expenses themselves. Fetch is free forever for solo users who aren’t connected to a team.

Need additional help? Visit our support site

See how easy it is.

Automated, paperless expense management.